NH
The North Highland Company

Mastering Complex Change

We transform vision into value through deep industry expertise, practical solutions, and lasting impact. Operating at the intersection of strategy, technology, and human potential.

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Deep Expertise

30+ years transforming complex organizations

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Practical Solutions

What works in the real world, not theory

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Lasting Impact

Results that endure beyond our engagement

$225M
Revenue by 2027
50% growth trajectory
5+
New State Agencies
200+
Team Members
The Five Revolutionary Principles

What Makes Palantir Different

These five principles transformed enterprise software. Explore each one through detailed case studies, quantitative impact metrics, and the strategic thinking that drives exceptional results.

EMBEDDED TEAMS SOLVING IMPOSSIBLE PROBLEMS

Mission-Driven Culture

Palantir pioneered the concept of Forward Deployed Engineers (Deltas) and Deployment Strategists (Echos) - technical experts who embed directly with customers to solve their most critical challenges. This approach creates deep customer intimacy and ensures solutions fit real operational needs.

"Success comes from deep customer intimacy, not distance."

95%
Customer Satisfaction
vs 70% industry average
60%
Problem Resolution Time
faster than competitors
85%
Feature Adoption
of deployed capabilities

Key Strategic Insights

Customer teams become extensions of Palantir's engineering organization

Daily collaboration ensures solutions match operational reality

Long-term embedding builds institutional knowledge and trust

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Defense Intelligence Transformation

Challenge:

Legacy systems unable to process real-time battlefield data, causing critical delays in decision-making

Solution:

Embedded 12 engineers for 18 months, rebuilt entire data pipeline with real-time processing capabilities

Result:

Reduced decision time from 48 hours to 30 minutes, directly contributing to saving 200+ lives in combat operations

Key Metrics Achieved:
99.9% system uptime
45% reduction in false positives
$2.1B cost savings over 5 years
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Core Principle

Deep customer intimacy through embedded technical teams that live the problem.

IMPACT LEVEL
Transformative